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A variety of options should be offered, such as phone, email and live chat, with all of these lines being available 24/7, giving you the chance to choose when you contact them regarding any questions or queries you may have.
Attention to detail and customer service: Customer service that takes forever to respond is the worst. Let¡¯s say you have a problem with a service, and no one from the company is available to help. While vetting the best online casinos, we paid special attention to this portion.
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These regulatory authorities guarantee the online casino platform follows tight standards to protect customers. Security is another must-have. Hence, these sites must have the latest SSL encryption to keep customer data protected.
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Excellent customer service is crucial regardless of making a complaint or an inquiry. While researching, we came across many platforms that did not respond to customers and were tough to contact. Luckily, our picks offer patient and helpful customer service that can manage every problem with a friendly and empathetic voice. The team of each platform you will read about in our article has a patient response even to the most obvious questions.